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Treats Policy

Placing Order

All items are made to order. Meaning nothing is on hand unless posted otherwise.

All orders must be placed at least 2-4 days in advance. (If needing a rush order, please DM/text me). Party Packages, Themed Treats, & Large orders must be placed at least 1 week in advance. (If needing a rush order, please DM/text me). 

 

To confirm & secure your order, it must be paid in full. All payments are non-refundable, Party packages/ Large orders require a deposit of 50% upon booking. The remainder is due 48 hours prior to the date your order is needed.

 

Pick Up/ Delivery

The person picking up or receiving the order, must be listed on the order form. A valid license/ID will be requested upon receiving order. Please inspect your order upon reception and contact us immediately if the item is defective. Tiny's Tasty Treats is not liable for any order after it has been picked up or delivered and signed off for.

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Contact

Please allow up to 24-48 hours for a response. If there is an issue with your order, please contact (786)248-1620. 

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Cancellations/Refunds

In the event of a cancellation, store credit will be an option ONLY if the order is canceled at least 24 hours before scheduled pick-up/delivery time. All payments are non-refundable. If ordered items(s) has already been started, you will not qualify for store credit.

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Custom products and orders cannot be returned. All sales/orders are final. 

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By ordering, you are agreeing to my policy.

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Room Decor Policy

Booking

Bookings must be made at least 6 days in advance. If room decor is needed within less than a week, a rush fee will be applied. Bookings are not confirmed until your deposit has been made. Tiny's Tasty Treats does not book hotel rooms/Airbnb, nor do we check in for clients. Please be aware that you must book and check into your hotel/Airbnb before we decorate. Only exception is an Airbnb that offers self-check in. Client is responsible for reading and signing the contract before submitting any form of payment is made.

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Deposits/Payment

We require a 50% nonrefundable deposit to secure your booking date and time for your room decor. Your remaining balance will be due at least 48 hours before your scheduled room setup time/date. A reminder will be sent via text and email for your final payment. Failure to pay remaining balance at least 48 hours before setup time/date will result in a $10 late payment fee (no same day payments). If the balance is not paid in full the day of your booking, your appointment will be cancelled and you will be forfeiting your nonrefundable deposit and a $50 rebooking fee. Zelle, cashapp, & invoice pay (small fee) only. Cash is not accepted. 

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Room Setup (hotel/Airbnb/house)

Any parking fees that apply must be covered by client for Tiny's Tasty Treats. It is the client's responsibility to ensure we have access to the room we will be setting up. Tiny's Tasty Treats does not book hotel rooms/Airbnb or check in for clients. Only exception is an Airbnb that offers self-check in. For hotel decor, the client can list our name under the reservation (desired protocol) and we’ll pick up a key at the front desk or we can coordinate to meet up for access to setup area. After completion, we will leave the key in the room or at the front desk. For an Airbnb with keycode, you can provide access code provide code at least 24 hours in advance.

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Late arrivals of more than 15 minutes will incur a late fee of $30. After 30 minutes, booking will be cancelled. The desired space being decorated must be clean or cleaned by housekeeping prior to our arrival. Tiny's Tasty Treats will not provide room decor services if room is not clean. If room/space is dirty upon arrival, your booking may be cancelled and payment will be forfeited. 

 

​Setup usually takes 1.5-3 hours+, depending on the size of the room, the package of choice, and add-ons if selected. You do not need to be present during rooms set up (client nor any guest are permitted in room/space while being decorated), so we suggest you plan to be out of the room maybe out to eat or movies during time slot. Please clean your space before checking out. Tiny's Tasty Treats is not responsible for room clean up and the fees that might be associated with your setup unless you booked the cleaning service as an add-on at the time of booking. If you are booking "Next day cleaning " add-on, you must be willing to leave your hotel/Airbnb for an hour the following day. Tiny's Tasty Treats is not responsible for any injuries caused within your booking location as a result of our decorations.​

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Last Minute Booking

If room decor is needed within less than a week, an additional fee of $75 will be applied. Last minute booking must be in full and is nonrefundable.

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Cancellations/Refunds

If you need to cancel for any reason, you must cancel at least 72 hours before scheduled set up date/time to transfer your 50% nonrefundable deposit to a future date (within 90 days only). If you cancel less than 72 hours before scheduled set up date/time, you will be forfeiting your nonrefundable deposit & there will be a $50 rebooking fee.  

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Contact

Please only text the business number. (DO NOT CALL!). Allow up to 24 hours for a response. If there is an issue with your booking, please contact (786)248-1620.

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By booking, you are agreeing to my policy.​

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